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CALISTO ONE · 24/7

24/7 support

Calls and guest messaging routed through Calisto’s contact center — so your guests feel looked after, even when you’re offline.

Reporting month: B Y · Scoped to your 24/7 user seat and escalation contact.

Calling Messaging

24/7 Calling

0

Minutes handled this month · 0 calls.

Not configured

24/7 Messaging

0

Escalations this month · Routed and handled by the 24/7 workflow.

Not configured

Calling cost

$0.00

This month’s recorded usage charges for calls (if tracked on logs).

This month

Active services

0

Active 24/7 service records visible through your escalation contact.

Seat scoped

Shortcuts

Open the dashboards

Go straight to the two operational workstreams.

Open Calling Open Messaging

Setup

Next steps to maximize value

If usage is low, these are usually the missing links.

Configure Calling Configure Messaging Review Q&A Open Signal dashboard

System

How Calisto 24/7 works

Calls, messages, and incidents route through a unified contact center. AI handles routine interactions, and escalation happens only when needed. This overview is seat-scoped so you always know what 24/7 is handling on your behalf.

Activity

Latest 24/7 events

A clean stream of the most recent call and message escalations.

B Y

No activity recorded yet.
Once calls or guest messages route through 24/7, you’ll see them here.

Coverage

What 24/7 is covering for you

Service coverage is derived from active 24/7 service records.

Calling

0 properties

0 calls logged this month · 0 minutes.

Messaging

0 properties

0 escalations this month.

Tip: If coverage is “0”, it usually means the property-level 24/7 service record isn’t active yet — not that the user seat is missing.

Seat status

User seat

No active seat record found. If access is web-role based, this may be expected.