Add 24/7 Calling
Two quick steps to go live
Define what this line represents, then customize your greeting and confirm that you accept usage-based pricing.
Line details
Name the line and describe how it’s used.
Greeting & pricing
Customize what callers hear and confirm charges.
Step 1 · Line details
This information helps us label the line internally and craft a clear greeting for callers. It doesn’t affect billing — that’s based on minutes used.
A short label used in your dashboard (for example, “Main reservations line” or “Owner hotline”).
Help our team and AI know what type of callers to expect.
Add any internal context you want our team to see when handling calls on this line (for example, language preferences or VIP handling notes).
Your lines
Existing 24/7 Calling lines
Lines shown here are scoped to your user seat as emergency contact. You can keep using them while you add a new line.
You don’t have any active 24/7 Calling lines yet. Use the wizard on the left to create your first line.
What happens when you activate
- Calisto assigns a dedicated forwarding number to your 24/7 Calling seat.
- You forward your existing phone number(s) to this Calisto line.
- Calisto answers 24/7 using your configured greeting and playbooks.
- After each call, we log the details and update your Calling dashboard.
You can create multiple lines for different brands or use cases and manage them all from the Calling dashboard — everything is still billed per minute of call time for your seat.
